REGENT PRIVACY

Regent is the service and platform offered through heyregent.com, app.heyregent.com, and related Regent-operated workflows and interfaces.

This Privacy Policy applies to information we collect directly from you, through your account, from third-party integrations you authorize, from uploads you submit, from generated outputs and logs, and from operational and analytics events associated with your use of Regent.

Unless a separate notice says otherwise, this Privacy Policy applies to both the public website experience and the authenticated Regent product experience.

Account and identity information

• name, email address, authentication identifiers, and account records created or synced through our authentication providers;
• workspace, onboarding, brand, audience, and profile setup details you provide inside Regent;
• support, compliance, or legal correspondence you send to us.

Media and content you upload or create

• photos, images, likenesses, avatars, source reference files, and generated image outputs;
• audio files, voice references, voice samples, speech synthesis inputs, and generated audio outputs;
• video assets, reel assets, designs, captions, scripts, prompts, content plans, and related media outputs;
• scheduling instructions, publishing choices, selected drafts, and workflow preferences.

Connected account and platform data

• Instagram or Meta account identifiers, usernames, tokens, scopes, profile details, media metadata, and publishing permissions when you connect those services;
• insights, engagement data, media availability, publishing results, scheduling state, and related operational events;
• comments, messages, or automation-trigger information when those features are enabled by you.

Operational, technical, and usage data

• IP address, browser and device data, session data, approximate location based on network traffic, and usage diagnostics;
• logs, error reports, job status data, processing history, provider response metadata, and security events;
• analytics and feature usage data used to operate, improve, secure, and debug Regent.

We use information we collect to:

• create and maintain user accounts and workspaces;
• store and process your uploads, prompts, and connected-account data;
• generate avatars, synthetic voice, scripts, captions, images, reels, analytics, and related outputs you request;
• deliver Instagram or Meta-related analytics, publishing, scheduling, and automation features that you enable;
• troubleshoot, monitor, secure, and improve the service;
• comply with legal obligations, resolve disputes, enforce our policies, and protect Regent, our users, and third parties.

Regent and its providers may use cookies, local storage, session tokens, pixels, and similar technologies to keep you signed in, maintain account sessions, remember product preferences, support security features, understand usage patterns, and measure service performance.

Some of these technologies are necessary for authentication, fraud prevention, product functionality, and infrastructure reliability. Others may help us understand product usage, diagnose issues, and improve the experience over time.

You can control some browser-based storage or cookie behavior through your browser or device settings, but blocking essential technologies may limit your ability to access or use parts of Regent.

Regent uses third-party service providers and infrastructure vendors to operate. These providers may process your information on our behalf or at your direction when you use a feature. Depending on the feature, these providers may receive account identifiers, uploaded files, prompts, output requests, generated results, and related metadata.

These providers may include categories such as:

• authentication and account access providers;
• cloud hosting, database, storage, backup, and infrastructure providers;
• social platform, publishing, and integration providers;
• AI image generation, AI voice, speech, audio, and synthetic media providers;
• analytics, logging, monitoring, security, and support providers;
• research, scraping, enrichment, and workflow automation providers.

Providers may change over time. We may add, replace, or discontinue vendors as the service evolves.

Regent may process uploaded photos, likenesses, face-based references, voice samples, voice-derived data, and related synthetic media inputs in connection with avatar, voice, speech, or similar AI features. In some jurisdictions, certain voiceprints, records of face geometry, or similar derived data may be treated as biometric or biometric-like information.

By using these features, you authorize Regent to collect, store, transmit, and process that media and related derived data as necessary to provide the feature you request, subject to the Regent Terms, this Privacy Policy, and the AI Avatar & Voice Consent.

Regent maintains a retention and deletion approach for this category of data. Where media or derived records remain in Regent-controlled systems, we aim to delete or de-identify them when the original purpose has been satisfied, when they are no longer reasonably needed for the requested feature, security, dispute resolution, abuse prevention, or legal compliance, or upon validated deletion request, subject to backups and legal retention requirements.

When you connect Instagram or Meta to Regent, you direct us to access and use account data needed for the features you request. This may include profile information, media lists, publishing status, engagement metrics, token lifecycle data, comments, messages, and other operational data provided through the available APIs.

Regent stores and processes connected-account data to support analytics, scheduling, publishing, automation, synchronization, troubleshooting, and auditability. We may also store logs about successful or failed connection, sync, publishing, or automation events.

We retain information for as long as reasonably necessary to operate Regent, fulfill the features you request, maintain records, secure the service, resolve disputes, and comply with legal obligations.

• Uploaded photos, audio, video, and generated outputs may remain stored until deleted by you, removed by us, or deleted under a valid support or legal request.
• Account, job, sync, publishing, and audit logs may be retained for operational integrity, troubleshooting, abuse prevention, and compliance.
• Connected-account data may remain stored until you disconnect the integration, delete the relevant content, request deletion, or we determine it is no longer needed.

Some residual backups, logs, or provider-side processing records may persist for a period of time after deletion requests, subject to system limitations and legal retention requirements.

We use reasonable administrative, technical, and organizational measures intended to help protect information we process. However, no storage, transmission, AI workflow, or third- party platform integration can be guaranteed completely secure.

Because Regent relies on cloud infrastructure and third-party providers, your information may be processed in multiple countries depending on where our providers, servers, infrastructure, or subprocessors operate.

Access, correction, and deletion

You may request access to, correction of, or deletion of certain personal information we hold about you by contacting us.

Connected accounts

You may disconnect Instagram or Meta from Regent through available product settings where supported, or by contacting us for assistance.

Uploads and generated content

You may request deletion of uploaded or generated content, subject to technical, operational, and legal limitations, including records we need to retain for security, dispute resolution, abuse prevention, or compliance.

Meta and Instagram deletion requests

If your request relates to Instagram, Meta, or connected-account data used with Regent, please also review our Meta Data Deletion Instructions page for the specific information we need to process that request.

Questions, privacy requests, and legal notices may be sent to legal@heyregent.com.

We may update this Privacy Policy from time to time. The “Last updated” date reflects the current published version.